Shipping policy

Shipping Policy

Last updated: 1st June, 2025

At House of Webhin, we are committed to delivering your handmade bags with care and speed. Please read our shipping policy to understand how and when your orders will reach you.

1. Order Processing Time

• Orders are typically processed within 1-3 business days after payment confirmation.

• During peak seasons or sales, processing times may be slightly longer. We appreciate your patience.

2. Shipping Methods & Delivery Time

• We offer standard and express shipping options. Delivery times vary depending on your location:

Note: Delivery times are estimates and may vary due to customs processing or unforeseen delays.

3. Shipping Charges

• Free standard shipping is available on all orders within India.

• International shipping charges vary by destination and shipping method. Please refer to our shipping rate card here: Rate Card to estimate your delivery cost before checkout.”

4. Order Tracking

• Once your order ships, you will receive a tracking number via email to monitor your shipment’s progress.

• Please allow 24-48 hours after shipping confirmation for tracking information to update.

5. Customs, Duties & Taxes

• For international orders, customs fees, import duties, and taxes may apply depending on your country’s regulations. These charges are the responsibility of the recipient.

6. Shipping Address

• Please ensure your shipping address is accurate and complete. We are not responsible for delays or lost packages due to incorrect or incomplete addresses.

7. Lost or Damaged Packages

• If your package is lost or arrives damaged, please contact us immediately at Webhin.care@gmail.com. We will work with the carrier to resolve the issue and assist you.

8. Returns & Exchanges

• For information on returns and exchanges, please refer to our Return Policy page.

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